Dear member, On behalf of TERNET Council and Board of Trustees we sincerely thank you for trusting TERNET to provide connectivity service to your institution. We have put in place this survey system in order to get your sincere feedback on how we are serving you. Your feedback is very important in helping us improve the services we offer to our members. Thank you for your continued support. This survey contain 14 questions, it will take about 15 minutes of your time. If you won’t be able to finish the survey in one sitting, you have an option of saving your answers and finish later.